Business Operations Manager
San Francisco, CA

 

CyberCube delivers the most comprehensive cyber insurance analytics platform for the insurance industry.

We are solely focused on solving the hardest cyber risk challenges with world-class analytics. Our team is composed of multi-disciplinary experts across data science, cyber security, software engineering, modeling and commercial insurance. CyberCube offers products for cyber risk aggregation modeling and insurance underwriting. CyberCube leverages the threat intelligence from the world’s leading cyber security company, Symantec, along with several other data sources.

CyberCube is headquartered in San Francisco, California. We are backed by Symantec Ventures and ForgePoint Capital – the world’s largest venture capital fund dedicated to cybersecurity early stage investing.

Role

This is a full-time position based in our headquarters in downtown San Francisco, California. This is a hybrid role of Research, Sales Operations, Business Operations, Procurement and IT/InfoSec Operations.
 
Reporting to the VP of Operations, as the Business Operations Manager, you will be responsible for all research projects pertaining to the business nationally and globally. You will be managing the Information Security aspect of the business and will guide Sales Operations with CRM system onboarding and vendor management. You will manage procurement, IT, application administration and vendor product testing.


Skills

  • Bachelor’s degree in business administration or relevant field
  • Proven experience leading the operations function in a SaaS startup or B2B enterprise tech company
  • Research skills and/or consulting experience
  • Understanding of IT operations and sales operations
  • Excellent organizational and communication skills
  • Strong writing skills
  • Knowledge of data analysis and performance/operation metrics
  • Familiarity with CRM tools

Responsibilities

IT Operations:

  • Manage all new hire IT onboarding and IT training
  • Spearhead SOC 2 information security audits
  • Administer the protection systems, antivirus and firewall systems
  • Evaluate and act as application admin for internal software applications

Sales Operations:

  • Work closely with both Sales and Marketing to develop internal CRM and pipeline reporting systems
  • Assist the engineering and analytics team with product testing and refinement efforts

Procurement:

  • Evaluate, acquire, onboard and manage all vendors

Office Operations:

  • Policy updates and creation
  • Adhoc projects –  build excel models (assumptions -> model-> results)
  • Business operations office management

Why You’ll Love It Here

  • Competitive salary, 401K, unlimited FTO, and meaningful early stage equity
  • Generous healthcare benefits with medical, dental and vision coverage
  • Fully stocked kitchen with healthy snacks and Ugly Juice for your enjoyment
  • Weekly catered lunches, happy hour, and discounted gym passes
  • Company paid learning and development assistance
  • Grow in a collaborative, respectful, and empathetic culture

Apply: Click here.

CyberCube Analytics, Inc. is an equal opportunity employer. We don’t tolerate discrimination against age, gender, gender identity, gender expression, sexual orientation, race, color, nationality, ethnicity, religion, disability, veteran status, protected genetic information or political affiliation.