Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, transfer, dispose of, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

You may be asked to enter the following types of information when requesting to join our monthly newsletter mailing list, when downloading CyberCube resources such as white papers, or when submitting a contact request via our contact request form:

  • Name
  • Title
  • Company
  • Email
  • Phone number

When do we collect information?

We collect information from you when you subscribe to a newsletter, enter information on our site, or fill out our contact request form. Providing your data is optional, but it may be necessary for some services, such as newsletter registration, content access, job application, or receiving a response to contact requests. In such cases, if you do not provide your information, we may not be able to provide you with the requested services.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To send periodic emails regarding your order or other products and services.
  • To respond directly to a request for contact, or reply to questions asked.

We may also use Your information where processing is necessary for us to comply with legal obligations, including responding to legal process or lawful requests.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

How long do we store your information?

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract. Information that is no longer accurate is also regularly deleted from our systems.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook, Google+, and Twitter buttons or Widgets, such as the Share this button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Contact Us – Your Rights

CyberCube Analytics Inc., in San Francisco, California, US, is the controller of any provided personal information.

If you have questions or concerns about this Privacy Statement or our privacy and security practices, please send an email to compliance@cybcube.com.

Your right to update or access personal information

You have the right to request and receive access to your information and to rectify it to object to data processing. This includes categories or types of personal data, the source of personal data if not collected directly from the data subject, and the specific purpose for which your data is used or processed.

You can exercise your rights by sending an email to compliance@cybcube.com with your specific request. We will respond to your request within 30 days depending on volume and scope of inbound requests.

Your right of restriction of processing

You have the right to request restriction of processing of personal information for any of the following reasons. You contest the accuracy of the personal data, the processing of data is unlawful, the personal information is no longer needed by CyberCybe, or you wish your information to be removed or erased from CyberCube systems for any reason.

Your right to remove or erase personal information

If you wish all personal data held in CyberCube systems for any reason then you have the right to obtain this erasure without undue delay. If you no longer wish to receive direct marketing communications from CyberCube, then you can edit your preferences using the unsubscribe link provided at the bottom of each marketing email sent. Alternatively you can specifically request removal by reaching out to compliance@cybcube.com. It can take up to 30 days from original notice to fully remove your information from our systems depending on volume and scope of inbound requests.

Exceptions to removal

CyberCube shall no longer process or store personal data in the event of an objection unless we can demonstrate compelling legitimate grounds for processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. Examples of this mission critical data include first and last names of individuals who have signed contracts with CyberCube, user provisioning info for active end users of our application, and some instances of sales and customer success communication history.

Your right to lodge a complaint

If you are not satisfied with our use of your personal data or our response to any request by you to exercise any of your rights then you will always have the inherent right to lodge a complaint with the competent Data Protection Authority.

We would, appreciate the chance to deal with your concerns before you approach the Data Protection Authority so please contact us in the first instance at compliance@cybcube.com.

General Data Protection Regulation (GDPR)

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to CyberCube Analytics Inc. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Our website and products are not directed to children under 13 and we do not knowingly collect personal information from them. We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via in-site notification

  • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.