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CyberCube Website
Privacy Policy

CyberCube Analytics Inc. and its subsidiaries (Company or We or Our) are committed to protecting personally identifiable information or also known as personal data through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.cybcube.com (our Website) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • on this Website; and
  • in email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website which may be operated by us or any third party; or
  • any third party including through any application or content (including advertising) that may link to or be accessible from this Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

 

INFORMATION WE COLLECT ABOUT YOU

We collect several types of information from and about users of our Website, including information:

  • by which you may be personally identified, such as name, e-mail address, telephone number, postal address and any other general and online identifiers by which you may be contacted online or offline (personal information);
  • that is about you but individually does not identify you, such as your job title; and/or
  • about your internet connection, the equipment you use to access our Website, and usage details.

With the exception of the information set out above, we do not collect, process, store and/or use any other information about you.

We collect this information:

  • directly from you when you provide it to us; and
  • automatically as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

 

Information You Provide to Us  

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, posting materials or requesting further information. We may also ask you for information when you participate in our conferences, webinars and training sessions or when you report a problem with our Website.
  • records and copies of your correspondence (including email addresses) if you contact us.
  • your responses to surveys that we might ask you to complete for research purposes.

 

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and
  • information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is generally only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect from you separately. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customize our Website according to your individual interests; and
  • recognize you when you return to our Website.

 

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. 
  • Web Beacons. Pages of our the Website (and in some cases, our emails) may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

 

HOW WE USE YOUR INFORMATION AND THE BASIS ON WHICH WE USE IT

We use information that we collect about you or that you provide to us, including any personal information:

  • to present our Website and its contents to you;
  • to provide you with information, products, or services that you request from us;
  • to fulfil any other purpose for which you provide it;
  • to notify you about changes to our Website or any products or services we offer;
  • to allow you to participate in interactive features on our Website;
  • to inform you about conferences, webinars and other networking events that may be of interest to you;
  • in any other way we may describe when you provide the information; or
  • for any other purpose with your consent.

 

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users and in some cases, information that does not identify any individual, without restriction. 

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • to our subsidiaries, affiliates, investors, shareholders and stakeholders;
  • to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred;
  • to fulfil the specific purpose for which you provide it; 
  • for any other purpose disclosed by us when you provide the information; or
  • with your consent.

 

We may also disclose your personal information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our terms of use; or
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CyberCube Analytics Inc., our customers, or others. 

Please note that we do not "sell" your personal information as defined under the California Consumer Privacy Act ("CCPA").

 

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

 

CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA)

We do not and will not knowingly collect, store, use and/or process information from and about children under the age of 13. If we are notified that we have collected such personal information as defined under COPPA, we shall promptly delete the information from our systems.

 

INTERNATIONAL DATA TRANSFERS

We may transfer certain personal information across geographical borders to our subsidiaries or service providers who work in conjunction with us or on our behalf globally. Such transfers are made in accordance with applicable law.

Where you are based in the UK or the EU, you should be aware that your personal information may be transferred to, stored and processed in the United States and by providing us with your personal information via the methods set out in this policy, you hereby consent to such transfer, disclosure, storage and/or processing of your personal information to the United States. 

We have put in place appropriate safeguards in accordance with applicable legal requirements to ensure that your personal information is adequately protected. For more information on the appropriate safeguards that we have put in place, please contact us at compliance@cybcube.com. 

 

GENERAL DATA PROTECTION REGULATION AND THE UK DATA PROTECTION ACT

If you are a Swiss, UK or an EU resident, then the UK Data Protection Act 2018 (UK DPA) and the General Data Protection Regulation (EU) 2016/679 (GDPR) may under certain circumstances confer you with additional rights regarding our use of your personal data. 

 

Data Subject Rights

Subject to the provisions of the UK Data Protection Act 2018 (UK DPA), the General Data Protection Regulation (EU) 2016/679 (GDPR), and Switzerland’s Federal Act on Data Protection (FADP), you as data subject may exercise the following rights with respect to your personal data:

  • Right to access – you have the right to request for copies of your personal data. We may charge you a small fee for this service.
  • Right to rectification – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • Right to erasure – you have the right to request that we erase your personal data, under certain conditions.
  • Right to restrict processing – you have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object to processing – you have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

For residents of the EU and Switzerland, please see additional information about CyberCube’s compliance with GDPR and FADP here. If you wish to exercise any of the rights set out above, please contact us at legal@cybcube.com and we will provide you with the appropriate forms to complete in order to fulfil your request. You will not have to pay a fee to access your personal data or to exercise any of the other rights. 

For the purposes of this section, the terms data subject, personal data shall have the same meanings defined under the UK DPA and the GDPR. 

 

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, the California Consumer Protection Act (CCPA) may provide you with additional rights regarding our use of your personal information. 

 

Your CCPA Rights 

You may request the following information about how we have collected and used your personal information during the preceding twelve (12) months:

  • The categories of personal information that we have collected.
  • The categories of sources from which we collected personal information.
  • The business or commercial purpose for collecting and/or selling personal information.
  • The categories of third parties with whom we share personal information.
  • The categories of personal information that we sold or disclosed for a business purpose.
  • The categories of third parties to whom the personal information was sold or disclosed for a business purpose.

You may request a copy of the personal information that we have collected about you during the preceding twelve (12) months. You may request that we delete the personal information that we have collected from you. You are entitled to exercise the rights described above free from discriminatory treatment prohibited by the CCPA.

You may exercise your right to your information, access and deletion by emailing us at compliance@cybcube.com providing evidence of your residency in California. We reserve the right not to process your request if you do not provide us with sufficient information to verify your identity and your residency. 

 

CHANGES TO OUR POLICY

We will post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat your personal information, we will notify you through a notice on the Website. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. We reserve the right to make changes to this policy at any time to comply with applicable laws.

 

CONTACT INFORMATION

For more information about this privacy policy, please contact us at legal@cybcube.com 




 

 

 

 

 

 

 

 

 

 

 

 

 

Data Privacy Framework (DPF) Privacy Policy Extension

CyberCube complies with the EU-US Data Privacy Framework (“EU-US DPF”) and the Swiss-US Data Privacy Framework (“Swiss-US DPF”) as set forth by the US Department of Commerce. CyberCube has self-certified to the US Department of Commerce that it adheres to the EU-US Data Privacy Framework Principles (EU-US DPF Principles) with regard to the processing of personal data received from the European Economic Area (EEA) in reliance on the EU-US DPF. CyberCube has similarly certified to the US Department of Commerce that it adheres to the Swiss-US Data Privacy Framework Principles (Swiss-US DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-US DPF. If there is any conflict between the terms in this privacy policy and the EU-US DPF Principles and/or the Swiss-US DPF Principles (as applicable), the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program and to view our certification, please visit https://www.dataprivacyframework.gov.

This Privacy Policy Extension ("Extension") describes how CyberCube collects, uses, and discloses certain personally identifiable information that we receive from the European Economic Area ("EEA") and Switzerland (collectively, "Personal Data"). This Policy supplements our Website Privacy Policy, and unless specifically defined in this Policy, the terms in this Policy have the same meaning as the Website Privacy Policy. In the event of any conflict between the terms of this Extension and the Website Privacy Policy, the terms of this Extension shall control with respect to any Personal Data of EEA or Swiss citizens received by CyberCube.

CyberCube recognizes that the EEA and Switzerland have respectively established strict protections regarding the handling of Personal Data, including requirements to provide adequate protection for Personal Data transferred outside of the EEA and Switzerland. To provide adequate protection for certain Personal Data, including where the same is received by CyberCube in or transferred to CyberCube in the US from, CyberCube has self-certified to the EU-US DPF and the Swiss-US DPF administered by the US Department of Commerce ("DPF Program"). CyberCube adheres to the DPF Program Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability and the Supplementary Principles.

For purposes of enforcing compliance with the DPF Program, CyberCube Analytics, Inc. is subject to the investigatory and enforcement authority of the US Federal Trade Commission. For more information about the DPF Program, see the US Department of Commerce's DPF website: https://www.dataprivacyframework.gov/. To review CyberCube's representation on the DPF list, see the DPF self-certification list located at: https://www.dataprivacyframework.gov/list.

This is the date of entry into force of Switzerland's adequacy decision by the Swiss Federal Administration.

Your Rights

Under the DPF, you have rights in relation to your Personal Data. These include:

  • Information on the types of Personal Data collected.
  • Information on the purposes of collection and use.
  • Information on the type or identity of third parties to which your personal data is disclosed.
  • Choices for limiting use and disclosure of your Personal Data.
  • Access to your personal data.
  • Notification of CyberCube’s liability if we transfer your Personal Data in contravention of the Principles.
  • Notification of the requirement to disclose your Personal Data in response to lawful requests by public authorities.
  • Reasonable and appropriate security for your Personal Data.
  • A response to your complaint within 45 days.
  • Cost-free independent dispute resolution to address your data protection concerns.
  • The ability to invoke binding arbitration to address any complaint that the organization has violated its obligations under the DPF Principles to you and that has not been resolved by other means.

You can also verify our self-certification to the DPF and check the information we have provided by viewing our details on the DPF list.

Personal Data Collection and Use

Our Website Privacy Policy describes the categories of Personal Data that we may receive through our website (https://www.cybcube.com), as well as the purposes for which we use that Personal Data. In addition, we may receive certain Personal Data from our clients in connection with their use of our products. Specifically, we may receive some information by which you may be personally identified, including your name, email address, and country of residence. We process such Personal Data for the following purposes:

  • For the development and provision of our cyber analytics products and services;
  • To facilitate access to our applications and services for, and to communicate with, our clients’ authorized users;

CyberCube will only process Personal Data in ways that are compatible with the purpose that CyberCube collected it for, or for purposes the individual later authorizes. Before we use your Personal Data for a purpose that is materially different from the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt out. CyberCube maintains reasonable procedures to help ensure that Personal Data is reliable for its intended use, accurate, complete, and current.

Data Transfers to Third Parties

We may transfer Personal Data to our subsidiaries and affiliates, third-party agents or service providers who perform functions on our behalf as described below and in our Website Privacy Policy, and to buyer(s) or other successors in interest in the event of merger or acquisition activity, as follows:

  • To our subsidiaries and affiliates where necessary to support our provision of services to you, including the provision of customer support; 
  • To our contractors and third-party service providers who facilitate the provision of our services, specifically including those who provide hosting services for our products and services, secure cloud-hosted storage, and our customer management system(s). Where required by the DPF, we enter into written agreements with those third-party agents and service providers requiring them to provide the same level of protection the DPF requires and limiting their use of the data to the specified services provided on our behalf. We take reasonable and appropriate steps to ensure that third-party agents and service providers process Personal Data in accordance with our DPF obligations and to stop and remediate any unauthorized processing. Under certain circumstances, we may remain liable for the acts of our third-party agents or service providers who perform services on our behalf for their handling of Personal Data that we transfer to them; and
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

Disclosures for National Security or Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We will only do so in accordance with the DPF Principles.

Security

CyberCube maintains reasonable and appropriate security measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with the DPF.

Access & Related Rights 

You may have the right to access the Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the DPF. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances, or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, deletion, or to limit the processing or disclosure of your Personal Data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity and to fully understand the scope and nature of your request. Where your Personal Information has been provided to us by a CyberCube client in connection with our provision of services, we shall also notify said client in its capacity as Data Controller of your request. In some circumstances, we may charge a reasonable fee for access to your information.

Questions or Complaints

CyberCube commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EEA and Swiss individuals with questions or complaints regarding our handling of personal data received in reliance on the EU-US DPF or Swiss-US DPF should first contact CyberCube at: legal@cycube.com. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Data within 45 days of receiving your complaint.

If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, you may seek alternative and independent review from JAMS. For information or to file a complaint with JAMS, visit https://www.jamsadr.com/DPF-Dispute-Resolution. The services of JAMS are provided at no cost to you.

Binding Arbitration. You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your complaint directly with CyberCube and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see https://www.dataprivacyframework.gov/framework-article/D–Binding-Nature-of-Decisions

Contact Us

If you have any questions about this Policy or would like to request access to  or seek to limit the processing and/or use of your Personal Data, please contact us as follows: legal@cybcube.com

Changes to This Policy

We reserve the right to amend this Policy from time to time consistent with the DPF's requirements.

Effective Date: May 12, 2025

Last modified: May 12, 2025